CRM Online diagnostic with SaRA (Support and Recovery Assistant)

The CRM Support team recently released a new tool to diagnose Dynamics CRM Online connectivity issue. The initial CRM Online scenario is for CRM Outlook Client configuration issues.  This diagnostic can detect issues related to CRM Outlook Client install, configuration, and can also detect and fix a disabled CRM add-in with the click of a button.  It can also retrieve log files and event log information.

This will be really helpful in troubleshooting the Outlook Client connectivity. Kudos to the Dynamics CRM product team!

Looking forward for the future enhancement to this tool!

Full article from the CRM Support team:

https://community.dynamics.com/crm/b/dynamicscrmsupportblog/archive/2016/05/02/crm-diagnostic-now-available-in-office-365-support-and-recovery-assistant-sara

 

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